The Topside Attic Insulation Burbank Guarantee
We stand behind every attic we seal and insulate in Burbank. Since 2016, we’ve completed more than 9,000 homes, and every single job started with a written price and ended with a documented photo record. Our 365-Day Done Right Promise means if something isn’t right, we make it right - no dispute, no runaround. Wes Okafor, our owner and lead technician, built this company on the idea that a homeowner should know exactly what they’re getting, exactly what it costs, and exactly who to call if the result doesn’t match the plan. In Burbank’s climate, where summer attic temperatures regularly exceed 140°F and poorly sealed envelopes bleed conditioned air year-round, “good enough” isn’t a standard we recognize.
What’s Covered
- Workmanship on every seal, blow, and spray. Our crews don’t leave until the scope we wrote is the scope we delivered - attic air sealing of top plates, can lights, and penetrations completed before any insulation touches the floor; blown-in fiberglass or cellulose installed to the specified R-value; spray foam cut flush and inspected for voids; radiant barrier stapled with proper gaps for attic ventilation.
- Materials from brands we name, not proprietary products we push. We source Owens Corning, Johns Manville, Knauf, Rockwool, CertainTeed, Icynene, Demilec, and GreenFiber. You get the spec sheet for what goes in your attic, not a locked-in product line with no comparison.
- Cleanup that leaves no trace except better performance. We haul out old insulation, rodent debris, and job waste. Your attic access, garage floor, and driveway are left as we found them - documented in the photo record you receive.
- On-time arrival with a named technician. Under Haven Standard: Arrive on schedule, you get a named technician and a text when they are on the way. No four-hour windows, no “somewhere between 8 and 5.”
- Honest pricing with no post-work surprises. Haven Standard Clause 1: flat price, written scope, written warranty before anyone lifts a tool. The price we write is the price you pay. If we find something unexpected - damaged ductwork, active rodent entry, a compromised roof deck - we stop, photograph it, and write a new scope with a new price before proceeding. No one works on your home without your written approval of the cost.
- Before-and-after blower-door numbers on applicable jobs. The blower-door test - a pressurization reading that shows, in one number, how much air your building envelope is losing - gives you a concrete measure of improvement. We publish the CFM50 reading before air sealing and after, so you see the result in digits, not adjectives.
Our Satisfaction Promise
If you’re not satisfied, we make it right. That’s the 365-Day Done Right Promise, and it’s not a slogan - it’s a written commitment delivered before work starts.
Here’s how it works. Within one year of completion, if you believe any part of the job doesn’t match the written scope - settling insulation below specified depth, air leaks we missed at top plates or recessed cans, spray foam that pulled away from framing - you call (213) 816-1699. A live person answers, 24/7. We schedule a return visit, send the same crew or lead technician who knows your attic, and we fix it. No diagnostic fees, no “let us check if it’s covered.” If we did it, we stand by it.
The photo record from your original job lives in our files. We pull it, compare it to what we find, and resolve the gap. In most cases, we complete the correction within a week of your call. If a material defect is involved - say, a batch of fiberglass that didn’t hold its loft - we handle the manufacturer claim, not you. You deal with one point of contact: Wes Okafor’s team at Topside Attic Insulation Burbank.
We don’t believe in making customers prove we failed. We believe in proving we succeeded - with the blower-door number, the photo record, and the willingness to return if we didn’t.
Before
AfterLicensed & Insured Backing
A guarantee is only as solid as the company behind it. We’re state-licensed and fully insured, which means if the unexpected happens - a worker injury on your property, accidental damage to a ceiling during insulation removal, a fire risk from improper can-light sealing - you’re not holding the bag. Our coverage protects your home and our crew, and our licensing means we’ve met California’s contractor standards for competency and accountability.
Insurance and bonding aren’t marketing points. They’re the floor beneath every promise we make. When Wes Okafor signs a written scope for a home in the Magnolia Park neighborhood or a ranch-style house near the Verdugo Mountains, that document is backed by a real policy with real limits, held by a real company with a real track record in Burbank since 2016. No shell entity, no “we’ll get back to you on that.” The Haven Standard requires that we have it in writing - including our own credentials - before we ask for your trust.
If you want to verify our status, we’ll provide our license classification and insurance certificate on request. Most Burbank homeowners don’t ask, but the ones who do get the paperwork within hours, not days. Transparency isn’t an extra service. It’s the baseline.
Free Second Opinion: A Guarantee Before You Even Hire Us
Our commitment to honest pricing extends to work we haven’t done yet. Bring us any written estimate from another insulation contractor in Burbank or the San Fernando Valley. We’ll read it with you, line by line, and tell you what we see - whether the R-value matches your climate zone, whether air sealing is included or omitted, whether the price aligns with the scope. No charge, no obligation, no pressure to switch. We’ve caught estimates that specified R-30 for a Burbank attic when Title 24 requires R-38 or higher. We’ve found quotes for “attic insulation” that didn’t mention sealing at all, which means in six months you’ll be paying to heat and cool the same leaks. A second opinion is part of our guarantee that Burbank homeowners get accurate information, not just a low bid.
What You Receive When We Leave
Every homeowner gets a packet: the original written scope and flat price, the completed warranty document with the 365-Day Done Right Promise spelled out, before-and-after photos of the attic, and on air-sealing jobs, the blower-door test results in CFM50. You don’t request these. We deliver them. It’s how we close every job, from a small cellulose top-off in a Burbank bungalow to a full envelope seal on a 3,000-square-foot home near Stough Canyon.
This documentation is your proof of what was promised and what was performed. If you sell your home, it transfers to the buyer. If you have a question in year two, we still have the file. Our guarantee doesn’t expire from memory loss on our end.
Common Questions About Our Guarantee
What if I find a problem after the 365 days?
Call us anyway. The 365-Day Done Right Promise is our formal commitment, but we’ve returned for adjustments beyond that window when the issue traces to our original work. We’re not looking for the exit - we’re looking for the long-term reputation in a city where neighbors talk. Most of our Burbank business comes from referrals; a homeowner who feels abandoned doesn’t refer.
Does the guarantee cover manufacturer defects in the insulation itself?
We guarantee our installation. If a material fails due to a manufacturing flaw - rare, but it happens - we handle the warranty claim with the manufacturer (Owens Corning, Johns Manville, etc.) and reinstall at no labor charge to you. You don’t navigate corporate warranty departments. That’s our job.
What happens if your crew damages something during the job?
Our insurance covers accidental damage. More practically, our crews are trained to protect your home - floor coverings, corner guards, careful handling of attic access hatches. If damage occurs, we document it immediately, notify you before we leave, and repair or compensate through our policy. No “we’ll look into it.” We resolve it.
Is the written price really final? No hidden fees?
Haven Standard Clause 1: flat price, written scope, written warranty before anyone lifts a tool. The only way the price changes is if you approve a change order for additional work we discover - say, a rotted roof deck under old insulation that needs repair before we can insulate. We photograph it, explain it, and write a new price. You sign, or we proceed only with the original scope. No one adds charges after the fact.
Can I get a copy of your insurance certificate before hiring you?
Yes. Call (213) 816-1699 and ask. We’ll email it within the same business day. Any contractor who hesitates to prove they’re insured is telling you something worth hearing.
Our Standard, Your Home
Topside Attic Insulation Burbank operates under The Haven Standard because “trust me” isn’t good enough for a Burbank homeowner paying to fix a 140°F attic that’s bleeding money through unsealed top plates. You get the price in writing, the work documented, the result measured, and the promise backed by a real guarantee from a real owner. Wes Okafor has been doing this since 2016, and he’ll be doing it when you call with a question in year three.
Call (213) 816-1699 for a free written estimate, or bring us a competitor’s quote for a free second opinion. A live person answers, 24/7.
Written by Wes Okafor, Owner at Topside Attic Insulation Burbank, serving Burbank since 2016.